1. Access & Fulfillment Upon successful payment, you will receive immediate access to SortioX’s online program. Login details and confirmation will be sent to the email address provided at checkout. If you do not receive access within 15 minutes, please check your spam folder or contact our support team at support@sortiox.com.
2. Cancellation Policy You may cancel your SortioX subscription at any time at https://sortiox.com/my-account/subscriptions/. However, cancellations will take effect at the end of the current billing cycle, and no refunds will be provided for the remaining period. Please ensure you review the features and system requirements before completing your purchase.
3. Refund Policy We generally do not offer refunds since users receive immediate access to the extension. However, refunds may be granted under the following conditions: * Duplicate charges – If you were charged multiple times for the same purchase, we will issue a refund for the duplicate payment. * Technical issues – If SortioX does not function as described due to a system error and our support team cannot resolve the issue, we may provide a refund at our discretion. * Accidental purchases – Requests for refunds due to accidental purchases must be made within 24 hours of the purchase and will be reviewed on a case-by-case basis.
4. Subscription & Billing Since SortioX operates on a subscription basis, please note: * Subscriptions renew automatically according to your selected billing cycle. * You can cancel your subscription anytime before the next renewal to prevent future charges. * No refunds will be provided for partial usage of the subscription period.
5. Chargebacks & Disputes Filing a chargeback without first contacting our support team may result in the suspension or termination of your SortioX account. If you have any payment concerns, please reach out to us before disputing a charge.
6. Contact Us For any fulfillment, billing, or technical support inquiries, please contact us at support@sortiox.com